About Us
ELM USA is the official sales, service, parts & supplies distributor for ECO disc repair products in the Americas.
ELM USA is located in the Chicago Suburb of Buffalo Grove. The company was founded by Jeff Kao and the late Mike Ruffolo, and is directed by our parent companies in Japan. Jeff, our company president, has over 20 years experience in disc repair technology dating back to the inception of the industry.
Our Sales team is led by our Sales Manager, Michael Rozner. Many of you know Mike quite well because of his years of dedicated sales and support to his faithful ELM ECO customers. Mike has developed our sales team and they are well trained and qualified to help you decide which machine best fits your needs.
John Heinzen and Chris Ruffolo are ELM USA’s Regional Sales Managers. Don't be afraid to call us...we are very friendly and we don't bite!
Nobu Murata is ELM USA's Chief Financial Officer. Nobu keeps our accounting department running like a clock. Eric Kerbs is our accounting manager. He keeps the department accurate and precise making sure your purchase is trouble free and a pleasant experience.
ELM USA has a complete service and technical support department, headed up by Jeff Kao. Jeff leads our technicians who are trained by the same engineers that designed the equipment you own. Our turn-around time is very fast. Our service rates are very reasonable and fair. Always remember, ELM USA is here to help keep your machines running smoothly.
ELM USA has a fully stocked warehouse of machines, supplies and parts. Parts and supply orders normally ship the same day when placed before the cut-off time. Machines typically ship within 1 to 7 days with the exception of backorders.
ELM Japan is an engineering and manufacturing company founded in 1980 by current president, Takakazu "Tom" Miyahara. The ELM Headquarters is located in southern Japan. They have been producing premium quality disc repair machines since 2000. ELM's ECO Brand Disc Repair Systems have consistently been ranked as the #1 Disc Repair System in the world. ELM Japan's main focus is designing GREEN ENERGY and ECO FRIENDLY products. Besides helping to keep plastic discs out of landfills through disc repair, ELM offers products and holds patents for Sun Tracking Solar Power Generators and Systems, ECO LED Lighting, Agricultural and Farm Growing Equipment, Medical Lighting, Unmanned Flying Drones and many more products.