ELM USA is the official Sales, Service, Parts and Supplies distributor and seller for ELM products in North, South and Central America's.
ELM USA Is located in the Chicago Suburb of Buffalo Grove. The company is founded by Mike Ruffolo and Jeff Kao, and directed by our parent companies in Japan. Mike is our company president, and has over 18 years experience in disc repair technology and disc repair sales, dating back to the inception of the disc repair industry. Jeff is the Director of Global Support for ELM USA, and our ELM sister companies in other regions of the world. Many of you may remember Jeff and his vast knowledge of the ECO Disc Repair Systems and his helpful and professional demeanor. Jeff is known to be the leading ECO Disc Repair System Technician in the America's and Europe.
Our Sales team is led by Michael Rozner. Michael is ELM USA's Sales Manager. Many of you know Mike quite well because of his many years of dedicated sales and support for his faithful ELM ECO customers. Mike has our sales team well trained and qualified to help you to decide which machine best fits your needs or anything to do with re-surfacing optical discs. Keith McLaughlin and Ralph Gutierrez are our Regional Sales Managers. Don't be afraid to call us...we are very friendly and we don't bite.
Nobu Murata is ELM USA's Chief Financial Officer. Mr. Murata keeps our accounting department running like a clock. He keeps his team accurate and precise making sure your purchase is trouble free and a pleasant experience.
ELM USA has a complete service and technical support department, headed up by Jeff Kao. Jeff leads our technicians who are trained by the same engineers that designed the equipment you own. Our turn-around time is very fast, with most repairs shipping within 24-72 hours. Our service rates are very reasonable and fair. Always remember, ELM USA is here to help keep your machines running smoothly.
ELM USA has a fully stocked warehouse of all the OEM machines, supplies and parts to keep you repairing discs. You NEVER have to wait. We offer same day shipping and, unlike other companies, we are NEVER out of stock.
ELM Japan is a engineering and manufacturing company founded in 1980 by current president, Takakazu "Tom" Miyahara. The ELM Headquarters is located in southern Japan. They have been producing premium quality disc repair machines since 2000. ELM's ECO Brand Disc Repair Systems have consistently been ranked as the #1 Disc repair System in world. ELM Japan's main focus is designing GREEN ENERGY and ECO FRIENDLY products. Besides helping to keep plastic discs out of landfills through disc repair, ELM offers products and holds patents for Sun Tracking Solar Power Generators and Systems, ECO LED Lighting, Agricultural and Farm Growing Equipment, Medical Lighting, Unmanned Flying Drones and many more products.