Privacy Policy

ELM USA, INC ("we" or "us") understands that your privacy is important to you. We want you to know that we respect and are committed to maintaining, your privacy. As part of our main website, we will collect, and in certain circumstances disclose, personally identifiable data that is not contained in a generally available publication ("Information"). This Privacy Statement describes what we anticipate this Information will be and how we intend to use it.

HOW WILL WE COLLECT INFORMATION? When you visit our Site, we will collect Information as part of your registration, general inquiries and sales processes. Information will also be collected as you navigate the Site. We will only collect necessary Information and only by lawful and fair means. We use Google Analytics GA4 Data Collection

WHAT INFORMATION WE WILL COLLECT ? The Information will include:

  • Your name
  • Address (delivery and billing)
  • Email address
  • Telephone number
  • Other details necessary to provide the service you have requested
  • Credit card details are not processed through or retained on our servers. Credit card information is processed only on the First Data  (a Citigroup Company ) credit card processing system.

We will also collect Information from you for our own marketing purposes including but not limited to how you found out about the Site and your preferences as to the functionality and features.

If we request Information from you and you do not provide it, we may not be able to assist you with your request/transaction nor will we be able to provide you with any additional information about our Site, services or what we can do for you. We will not collect highly sensitive information about you as part of the ordinary operation of the Site.

We will also collect navigational data. We will collect this type of data in order to monitor usage and to improve site content and navigation, in order to create a better online experience for you.

HOW WE WILL USE INFORMATION ? We will only use or disclose the Information in ways which we believe are consistent with your expectations, where we are legally compelled, or where it is in the public interest to do so. We will not sell or trade your Information. We will convert Information into statistical data that we will then use and disclose as part of our marketing processes.

THIRD PARTY LINKS. Our Site may from time to time contain links to other sites. We stress that these sites may have a different privacy policy to ours and it is in your interests to check each site that you visit. Once you leave this Site, ELM USA, INC has no control or responsibility over the privacy policies or data collection activities at another site.

HOW TO REVIEW, CHANGE OR DELETE THE INFORMATION WE HOLD ABOUT YOU It is your responsibility to keep your Information accurate and up to date. If you wish to take your name off our mailing list, or want to update your Information (eg change your address) you may do so at any time by logging into the site and updating your details. However we will keep information as required for taxation and other legal purposes.

SECURITY OF YOUR INFORMATION We will take reasonable steps to keep your Information confidential and to protect the Information we hold from misuse and loss or unauthorized access, modification or disclosure. We have implemented accepted standards of technology and operational security in order to protect your Information. 

LIMITATION OF LIABILITY ELM USA, INC  shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this Site, even if ELM USA, INC or an ELM USA, INC authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, in which case the above limitation or exclusion will not apply to you. In no event shall ELM USA, INC's total liability to you for all damages, losses, and causes of action (whether in contract, tort (including but not limited to negligence) or otherwise exceed the amount paid by you, if any, for accessing this Site.

QUESTIONS Questions regarding this statement should be directed to ELM USA, INC via

This Privacy Statement was last amended on September 30, 2014. ELM USA, INC may update this statement from time to time. You should therefore periodically visit this privacy statement so that you are aware of any such revisions.